Two Decades of Experience

All About Bob

Robert Mallia holds himself to the highest standards in his field and encourages clients to examine his reputation and credentials. He is a veteran of the enterprise front and back office software industry where he has worked with the top tier applications, tackling some of the most complex implementation projects of their kind. It was in this role that he forged a tireless work ethic and made a commitment to the highest professional standards.

This approach would become the foundation for bzonn, LLC, a boutique-like full service business consulting and managed services firm that launched on Long Island in 2000. He is confident in his own resume, obtaining quantifiable results for his clients year after year, and has established a reputation for himself as a tenacious advocate for personal relationships and hands-on management of the most intricate projects. Bob envisioned a firm that positioned itself as a trusted advisor to every client for whom his firm provided services, where many of the clients had brought him in to turn around failing implementations and revive project goals and timelines.

“All we do is Microsoft Dynamics. We are here to provide insight and guidance through our knowledge of business processes across countless industries. That’s the fun part of our business – successfully connecting trusted people and helping them succeed.”
       –Robert Mallia

He has established a firm that provides the same concierge-like service model that clients would typically find in hospitality or luxury goods, yet in a modern, professional services atmosphere. Bob attributes much of his success to the firm’s select staff who recognize that expert client service is crucial to a smooth and successful project, large or small. With over 100 implementations behind them, the firm has become a go-to resource for clients and partners that seek superior Dynamics NAV expertise and real-world experience on their critical systems projects.

“Integrity and a consummate service model are the cornerstones of our group and are evident in the dedication to our clients. Our focus is on the best interests of each client, all of whom we treat like friends and family.”
       -Robert Mallia

Robert Mallia is a principal of bzonn, LLC, a consulting firm that provides Microsoft Dynamics software and implementation services to Fortune 500 organizations across many industries, including development, training and support. Prior to his current position, he created and led Zuma Technologies, a Sage Software partner and recognized experts in the MAS 90/200 application. He has also worked with most other ERP and CRM applications in the mid market and consulted on very large application evaluation projects.

My resume highlights my background in senior level, value-added solution-based sales and senior level business management. Over the past two decades, I was able to manage global accounts and enterprise-wide projects for critical systems while maintaining a 100% client retention rate.

​In recent positions, I have successfully worked with national and international companies, and there is no limitation to my capabilities in the areas of complex development and sales of product & services, project management, client management, strategic partner development, global alliances and keen, complex problem solving.

I am an excellent communicator, able to deliver effective messages both verbally and in writing. My organizational and time management skills are excellent and I am able to meet deadlines and prioritize projects effectively and I am the person who gets the job done on time and within budget. Above all I have a thorough understanding of sales theory and a knack for employing various strategies to achieve success and I am the first one to roll up my sleeves as a hands-on facilitator.

Biographical Information & Career Overview

​Execution
&

Leadership

Sales, Client & Account Development, 
Project Management, Negotiation & Deal Structuring​

The cornerstone of my career has been my unyielding desire to become a trusted advisor to the clients and customers who have given me their confidence and business. My sales and consulting experience can be measured by the list of clients for whom I provided unmatched product and service deliverables, earning a reputation for innovative and lasting results and relationships.